Last modified: 14/06/2026
1. Introduction
This Privacy Policy describes how Danhocosmetics SRL, with registered office at Avenue Louise 367, 1050 Brussels (Belgium), company number 1018.503.661, processes and protects personal data collected on its website www.danhocosmetics.com, operated via the Shopify platform.
Danhocosmetics attaches great importance to the confidentiality and protection of personal data of its customers, visitors and partners.
All data is processed in accordance with the General Data Protection Regulation (EU) 2016/679 (GDPR) and the Belgian law of 30 July 2018 on the protection of natural persons with regard to the processing of personal data.
By using our site, you accept the practices described in this Policy.
2. Data Controller
The data controller for your data is:
Danhocosmetics SRL
📍 Avenue Louise 367, 1050 Brussels
📧 info@danhocosmetics.com
📞 +32 493 96 29 61
For any questions regarding the protection of your personal data, you can contact our internal data protection officer at the above address.
3. Data collected
When you use the website www.danhocosmetics.com, we may collect the following categories of data:
a. Data you provide directly:
- Name, first name, shipping and billing address
- Email address, phone number
- Payment information (via Shopify Payments, PayPal, etc.)
- Order history and product preferences
- Messages sent via the contact form or by email
b. Automatically collected data:
- IP address, device type, operating system, browser
- Browsing data on the site (pages visited, visit time, clicks, etc.)
- Cookies and similar technologies (see article 9 below)
c. Data from social networks (if applicable):
If you interact with our pages or campaigns on Instagram, Facebook, TikTok or Pinterest, certain public information may be shared according to your privacy settings on these platforms.
4. Purposes of processing
We use your personal data only in the following cases:
|
Purpose |
Legal basis |
|
Processing and delivery of your orders |
Contract execution |
|
Management of customer account and after-sales service |
Contract execution |
|
Communication (email, telephone, chat) |
Legitimate interest |
|
Sending newsletters or promotional offers |
Consent |
|
Improvement of the site and user experience |
Legitimate interest |
|
Compliance with legal obligations (invoicing, VAT, accounting) |
Legal obligation |
5. Shopify platform and subcontractors
Our site is hosted by Shopify Inc., whose servers are located in Canada and the United States.
Shopify complies with the GDPR and provides standard contractual clauses guaranteeing an adequate level of protection for data transfers outside the EU.
Shopify acts as a subcontractor on behalf of Danhocosmetics.
You can consult Shopify's official privacy policy here:
👉 https://www.shopify.com/legal/privacy
Danhocosmetics may also use other trusted service providers for:
- payment management (Shopify Payments, PayPal, etc.)
- delivery (bpost, DHL, etc.)
- email sending (Shopify Email, Klaviyo, etc.)
- statistical and advertising analysis (Google Analytics, Meta Ads, etc.)
All our service providers comply with GDPR requirements.
6. Data retention period
We only retain your personal data for the period strictly necessary for the purposes pursued:
|
Data type |
Retention period |
|
Order and billing data |
7 years (legal accounting obligation) |
|
Customer account data |
Until account deletion or 3 years of inactivity |
|
Contact data (forms, emails) |
2 years after last contact |
|
Marketing data (newsletters) |
Until consent is withdrawn |
|
Analytical cookies |
Maximum 13 months |
7. Your rights regarding personal data
In accordance with the GDPR, you have the following rights:
- Right of access: obtain a copy of your data.
- Right to rectification: correct inaccurate information.
- Right to erasure: request the deletion of your data ("right to be forgotten").
- Right to restriction of processing: temporarily restrict the use of your data.
- Right to data portability: receive your data in a readable format.
- Right to object: refuse processing for marketing purposes.
- Right to withdraw consent: at any time, for processing based on consent.
To exercise your rights, send a written and signed request to:
📧 info@danhocosmetics.com
accompanied by proof of identity.
A response will be sent to you within a maximum of 30 days.
If you believe that your rights are not being respected, you can lodge a complaint with:
📍 Data Protection Authority (DPA)
Rue de la Presse 35, 1000 Brussels
📧 contact@apd-gba.be
🌐 https://www.autoriteprotectiondonnees.be
8. Data security
Danhocosmetics implements all necessary technical and organizational measures to protect your data against loss, unauthorized access, disclosure or destruction.
Payment transactions are secured by SSL/TLS encryption.
Danhocosmetics' employees and service providers are subject to a strict obligation of confidentiality.
9. Cookies and similar technologies
Our site uses cookies to:
- ensure the proper functioning of the site (essential cookies),
- analyze traffic (analytical cookies),
- personalize your experience and advertisements (marketing cookies).
When you first visit, a consent banner allows you to manage your preferences.
You can change these preferences at any time via the cookie management panel or your browser settings.
For more information, consult our Cookie Policy (add link once published).
10. Marketing and newsletters
If you have given your consent, we may send you promotional emails regarding our products, offers or events.
You can unsubscribe at any time by clicking on the link in each email or by contacting info@danhocosmetics.com.
11. External links
The site may contain links to third-party sites (e.g., social networks, partners).
Danhocosmetics is not responsible for the content or privacy policies of these external sites.
12. Policy changes
Danhocosmetics reserves the right to change this Policy at any time.
The current version is the one published on the site on the date of your consultation.
Any substantial change will be notified via email or a banner on the site.
13. Contact
For any questions regarding this Privacy Policy or your personal data, contact us at:
Danhocosmetics SRL
📍 Avenue Louise 367, 1050 Brussels
📧 info@danhocosmetics.com
📞 +32 493 96 29 61